Insights on People and Organizations

Stills from a video interview with Mastercard President and Chief Technology Officer Ed McLaughlin and Executive Vice President of People and Capability for Technology Charman Hayes
Interview

An agile approach to hiring: Mastercard’s tech talent transformation

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Agentic Organization

Neon contour lines undulating in a wave pattern.
Article
The agentic organization: Contours of the next paradigm for the AI era
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Conceptual image of a person in a blocky 3D environment, standing at the edge of a chasm with floating disks forming a walkway across.
Podcast - The McKinsey Podcast
AI is everywhere. The agentic organization isn’t—yet
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Two glass like, overlapping circular shapes—one gold and one blue—float against a dark background. Small reflective droplets are scattered across and around the surfaces.
Blog Post
The Rewired 2.0 talent plan
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Four glass like discs in shades of blue and gold float in a row against a dark background.
Blog Post
How agentic AI challenges four rules your organization runs on
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How to build the human-agentic workforce of the future

Organize to Value

An organization chart constructed from wooden blocks that are linked together with delicate white lines. At the uppermost level of the chart, there are three blue blocks that connect to six white blocks. These white blocks then link outwards to form a larger network of blocks in varying shades of orange, red, and blue.
Podcast
How the right operating model can close your performance gap
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Image of Claudia Toussaint during an interview
Interview
Keep it simple and keep moving: An interview with Claudia Toussaint
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Image of nine nested semi-circular multi-colored blocks.
Article
The new rules for getting your operating model redesign right
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A spherical, abstract image featuring many thin, cylindrical rods radiating outward from a central point.
Article - McKinsey Quarterly
Multinationals at a crossroads: Adapting to a new geopolitical era
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Blogs

Translucent, overlapping abstract squares in deep blue and gold set against a gray gradient background.
Rethinking early-career talent in the agentic organization
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Four glass like discs in shades of blue and gold float in a row against a dark background.
How agentic AI challenges four rules your organization runs on
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Two glass like, overlapping circular shapes—one gold and one blue—float against a dark background. Small reflective droplets are scattered across and around the surfaces.
The Rewired 2.0 talent plan
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How AI is—and isn’t—changing the future of work
How AI is—and isn’t—changing the future of work
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Podcasts

Light bulb shape made of small yellow cubes on a blue background.
Podcast
What it takes to build ‘genius at scale’
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Close-up of a bright pink cactus flower with yellow center, surrounded by sharp spines against a black background.
Podcast
The problem with ‘bringing your whole self to work’
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An engineer operators using scada system at industrial plant
Podcast
US manufacturing’s next test: Building a workforce for a new era
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Man choosing blue colored door between lots of doors and choices.
Podcast
How smart people end up in the wrong careers
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More webinars and podcasts

More Insights

Featured publications

3D rendering of The Broken Rung book jacket
Book - Featured Insights
The Broken Rung
The Journey of Leadership book cover
Book - Featured Insights
The Journey of Leadership: How CEOs Learn to Lead From the Inside Out
Power to the Middle
Book - Featured Insights
Power to the Middle
Book jacket of Deliberate Calm
Book - Featured Insights
Deliberate Calm

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